Help Centre
Frequently Asked Questions
Everything you need to know about booking an Umrah taxi with BookUmrahCab. Can't find your answer? Message us on WhatsApp.
How do I book an Umrah taxi with BookUmrahCab?
Send us a WhatsApp message on +966 54 714 0188 or fill in the booking form on our website. We confirm your vehicle, fixed price and driver details within minutes.
How much is a taxi from Jeddah Airport to Makkah?
A private sedan from Jeddah Airport to your Makkah hotel starts from SAR 250. Family vans, GMC Yukon XL and buses are also available.
How much is a taxi from Makkah to Madinah?
A private sedan from Makkah to Madinah starts from SAR 550. The journey takes about 4.5 hours.
Are your prices per person or per vehicle?
All prices are per vehicle, not per person. Fuel, driver and road tolls are included.
How do I pay?
You can pay in cash (Saudi Riyal) to the driver at the end of the trip, or by bank transfer. Most bookings do not require advance payment.
What happens if my flight is delayed?
We track your flight, so your driver adjusts to your actual arrival time. There is no extra charge for normal flight delays.
Where will the driver meet me at the airport?
Your driver waits in the arrivals hall holding a sign with your name, then helps you with your luggage to the vehicle.
Can you stop at the Miqat for Ihram?
Yes. On Madinah to Makkah transfers we stop at Dhul Hulayfah (Masjid Bir Ali) so you can enter Ihram. Just mention it when booking.
Do you provide child seats?
Yes, child seats are available on request at no extra charge. Please mention the child's age when booking.
Can I cancel or change my booking?
Yes. Cancellation is free up to 12 hours before pickup. To change your booking, simply message us on WhatsApp.
Do your drivers speak English or Urdu?
Our team communicates in English, Arabic and Urdu. Let us know your language preference and we will do our best to assign a suitable driver.
Do you offer services for large groups and Umrah agents?
Yes. We have Toyota HiAce vans and Toyota Coaster buses for groups of up to 30, and offer special rates for travel agents and multi-day packages.
Still have a question? Our team is available 24/7 on WhatsApp or by phone at +966 54 714 0188.